• Smoking is prohibited on the premises, we do not have enabled areas.

• Breakfast from 07:00 hrs. until 10:00 hrs.

• Check in 14:00 hrs.

• Check out 11:00 hrs.

• Pets are not allowed.

• Children up to 5 years old, free of charge, allowing parents to share a bed. Over 6 years will be taken as an adult rate.



1.- Individual or group passengers.

* Cancellations with 60 days or more at the date of entry of the pax. NO CHARGE

* Cancellations between 59 to 30 days before the date of entry of passengers; 50% charge of the total value of the reservation.

* Cancellations less than 29 days from the date of entry of the pax. 100% of the total value of the reservation will be charged.

2.- The percentage of days of cancellation without cost, this will be determined according to the date of the reservation with the income of the pax. (in the case that they are not in point 1)



Group reservation, more than 16 passengers, a room is released.



·        All services or reservations must be paid in full 100% at the time of booking.

·        For group reservations the payment can be made up to 30 days before the passengers enter. (GROUPS)

·        Reservations made through the Booking platform, Trivago,, hotel website and other, must cancel 100% of the reservation.

·        After the payment is made there is no refund, it is only possible to obtain returns in exceptional cases, such as serious illness or death.

·        In the event that the passenger delays his trip, it is considered to change the dates of the reservation, depending on the availability of the hotel.




A large dining room for breakfast,

meeting room, social events with capacity for 45 people, coffe break service, box lunch service, barbecue to enjoy roasts or barbecues typical of the area.

Wifi in common areas, own parking, tourist information.


Cordially invited to enjoy Chilean Patagonia in our privileged location on the banks of the Last Hope breast with its beautiful view that becomes an ideal place to enjoy and rest in front of the beauty of Chilean Patagonia.